The Arrears Resolution Procedure (ARRP) determines the way of managing and dealing with borrowers with overdue debts as well as borrowers with an indication of a possible delay. In the context of cooperation and trust, it allows the timely finding of the appropriate solution in order to achieve the orderly repayment of debts. The [...]
ECJ is responsible for: Natural persons, including professionals, Very small businesses (with an average annual turnover of the last three years up to 1,000,000 euros).
The following are excluded from the application of the code: Claims from contracts that have already been terminated before 1.1.2015, Claims against a borrower that do not exceed any of the limits under (a) and (b) below: (a) the amount of one thousand (1,000) euros, in the case of claims against natural person borrowers, [...]
The Company, as part of the policy and procedures for handling natural persons including professionals, additionally adopts a policy for handling borrowers with special health problems (such as vision, hearing, serious or long-term illness, mental problems) that justify alternative methods of communication, incorporating relevant criteria into the policy. In this context, the Company, which during [...]
Adjustment means the amendment of the contract with new terms of service of the claim as a result of the difficulties faced by the Debtor, in the context of which a renegotiation of the total claim is not excluded.